Frequently asked questions
You can order anything that is legal.
There are 3 easy steps:
- 1. Place your order by filling out this form. You will receive a delivery price and a guaranteed delivery date within 24 hours.
- 2. Pay the payment. After receiving the delivery price, you will have 2 days to pay the payment. As soon as we receive the payment, we’ll assign the product to one of our travelers.
- 3. Get your stuff! You can either pick it up at our delivery office or get home delivery.
You have 2 options:
- 1. Paying by bank card on our website
- 2. Passing by our delivery office to pay in cash
You will receive the final cost within 24h after placing your order, but in the meantime, you can use this handy calculator to get a cost estimation.
No, the cost we send you is final, you won’t pay a dime more.
The delivery time is 2-4 weeks for all orders that have fast delivery within the USA.
None whatsoever. You don’t need to pay anything if the delivery offer doesn’t meet your needs.
All deliveries are insured, so if your package arrives damaged, you will be refunded in full, including the service fee.
Our top categories include:
- - Small electronics
- - Shoes and clothing
- - Cosmetics
- - Small automotive accessories
We’ll send you a list of the exact items you’ll carry in advance with the amount you can expect to earn upon delivery. You’ll have two days to confirm and can veto any of the items, for whatever reason.
All items ship from recognized online stores - never from private individuals.
Glad you asked. Depending on the value and weight of what you carry, you could earn about $15/kg or $7/lb for the products you fit in your suitcase. Make some room for us and we’ll take care of the rest.
Nope. We’ll send you all the products you’ll carry in advance, after you confirm and approve. All items ship from recognized online stores--never from private individuals.
Each parcel you receive has a tracking number and comes from a recognized online store. Unpack and verify each product and send us a photo to confirm receiving each one. We’ll walk you through all the steps once you’re there.
We’re on top of it. If a shipment is late, we’ll notify you ahead of time.
Drop it off at our office, or arrange a pick up with us. Either way, we’ll give you your cash once we receive the items.